Customer Support AI · Available

Answers your customers. Does the next step.

An AI agent that knows your business. It replies on every channel in seconds, takes the customer's details, books the appointment, and brings in your team when a person is needed.

Start your free trial Talk to us
  • Ready in about 10 minutes
  • Finishes most conversations on its own
  • Understands voice notes and pictures
WhatsApp · Nile Fitness Example
How much is the monthly gym membership?
AI
The monthly membership is EGP 900, and it comes with a free trial session with a coach. Shall I book it for you?
Voice message · 0:06
Heard in the voice note: "Yes, tomorrow at 6 if that works"
AI
Done! Your trial session is booked for tomorrow at 6 PM under Ahmed. See you there 💪
Done by the AI
Lead saved
Ahmed · +20 100 ••• 4521 · Gym membership
Trial session booked
Tomorrow, 6:00 PM
Channels

Where your customers already are.

WhatsAppConnect your own number by scanning a QR code.
Website chatA chat window on your website - one line to paste, in your colours.
InstagramAnswer Direct messages on your business account.
MessengerAnswer messages to your Facebook Page.
TelegramYour own Telegram bot, ready in two minutes.
Hears voice notes, sees picturesA customer sends a voice note or a photo of a product: the AI understands it and replies. Your team can listen to or view the original.
Everything included

Everything you need to serve customers with AI.

Conversations
  • Answers from your information, never invented
  • Egyptian Arabic, Arabic and English
  • Understands voice notes and pictures
  • Knows your working hours and tells customers when your team is back
  • Asks one short question at a time
Actions
  • Saves leads with name, phone and need
  • Updates the lead as the chat goes on
  • Books, moves and cancels meetings
  • Confirms with the customer before acting
  • One customer, one lead - on every channel
Your team
  • Live inbox for every channel
  • Take over any chat, hand it back later
  • Handover summary in two lines
  • Assign chats, notes, tags and search
  • Saved replies and alerts
Setup
  • Build answers from a description, your website or a PDF
  • Review every answer before it goes live
  • Connect WhatsApp by scanning a QR code
  • Website chat in your brand colour and logo
  • Test the AI yourself before customers do
Reports
  • Share of chats resolved by the AI
  • Response time and handovers
  • Customer satisfaction rating
  • Questions it couldn't answer, to add once
  • Export leads to Excel or your CRM
Control and safety
  • Every action starts switched off
  • Team roles: who can reply, who can only view
  • Each business fully separated
  • Every action logged
  • Usage limits so costs never surprise you
You decide

It only does what you switch on.

Every action starts off. Turn on what you need, choose when it happens, and whether the customer confirms first.

Agent settings Example
Save leads
When the customer is interested · needs name and phone
Book meetings
When the customer asks · customer confirms first
Move or cancel meetings
Customer confirms first
Hand over to your team
When the customer asks, or a case needs a person
Conversations Example
Sara Ahmed
Is the blue one available in size 42?
Agent replying vip
+20 100 ••• 7781
🎤 Voice message: "What time does the branch open?"
Agent replying
Website visitor #3F2A
I need to speak to someone about a refund
With Omar complaint
Your team stays in control

One inbox for every conversation.

See every chat as it happens, on every channel. Step in whenever you want - the AI pauses while your team replies and continues when you hand it back.

  • Assign conversationsGive a chat to a team member, or share new chats out automatically.
  • Private team notes"Called him, sending the quote tomorrow." Only your team sees them.
  • Tags and searchTag chats (complaint, VIP) and search by anything a customer said.
  • Saved repliesType "/" to insert a reply your team uses often.
  • AlertsGet notified when a customer is waiting for a person.
Getting started

From sign-up to live in about 10 minutes.

  1. Create your workspace
    Start the free trial - no card needed.
  2. Add your information
    A description, your website, or a PDF.
  3. Connect a channel
    WhatsApp, website, Instagram, Messenger or Telegram.
  4. Test and go live
    Chat with it yourself, then switch it on.
Pricing

Customer Support plans

Every plan includes the full product. Plans differ in how many replies and which channels you get.

Starter
For a small business on one or two channels: answers from your information and books appointments on WhatsApp and your website chat.
USD 49 /month
or EGP 2,499/month
or USD 490/year, billed yearly · save 17%
1,000 AI replies a month
Each answer the AI sends is one reply. Voice notes and pictures don't count as extra replies.
Channels
WhatsApp Website chat Telegram
Includes
  • Customer Support AI
  • Human Handoff
  • Knowledge Base
  • Conversation Inbox
Start 7-day free trial
7 days · 100 replies · No payment needed · One free trial per account
Subscribe
Recommended
Business
For a company selling on several channels: all five channels, ready buyers handed to your sales team, lead export and Odoo.
USD 99 /month
or EGP 4,999/month
or USD 990/year, billed yearly · save 17%
3,000 AI replies a month
Each answer the AI sends is one reply. Voice notes and pictures don't count as extra replies.
Channels
WhatsApp Website chat Instagram Messenger Telegram
Includes
  • Customer Support AI
  • Human Handoff
  • Knowledge Base
  • Conversation Inbox
  • Works with: Odoo 19
Subscribe
Scale
For high volume and several branches: everything in Business, with priority support and help with setup and training.
USD 199 /month
or EGP 9,999/month
or USD 1,990/year, billed yearly · save 17%
8,000 AI replies a month
Each answer the AI sends is one reply. Voice notes and pictures don't count as extra replies.
Channels
WhatsApp Website chat Instagram Messenger Telegram
Includes
  • Customer Support AI
  • Human Handoff
  • Knowledge Base
  • Conversation Inbox
  • Works with: Odoo 19
Subscribe
Questions

Common questions

Will the AI make up prices or promises?

No. It answers only from the information you give it. If the answer isn't there, it tells the customer it will check, and the question appears in your list of unanswered questions so you can add it.

Do I need a developer to set it up?

No. You describe your business, connect your channels by scanning a QR code or pasting one line, and test it. Most businesses are ready in about 10 minutes.

Which languages does it speak?

Egyptian Arabic, Arabic and English. It replies in the language the customer uses.

Can my team reply to customers too?

Yes. Your team sees every conversation live and can take over any chat. The AI waits while your team replies, and you can hand the chat back to it.

What happens with voice notes and pictures?

The AI listens to voice notes and looks at pictures, then replies. Your team can play the voice note or view the picture in the conversation.

Which WhatsApp number does it use?

Your own number, connected by scanning a QR code. We recommend a number dedicated to customer service, not a personal one.

What happens when my monthly replies run out?

Customer messages are never lost. They wait in your inbox for your team, and you can add more replies or upgrade at any time.

Is my data safe?

Each business is completely separated from every other one, access is limited by team role, and every action is logged. Read our Privacy Policy for the details.

Get started

Put your customer service
on autopilot.

Start the free trial, or tell us how your customers reach you and we'll help you set it up.

Start your free trial Chat on WhatsApp

Or message us directly: +20 151 506 2674

Talk to our team